We have been asked to manufacture coats-of-arms for many individuals and organizations. We have always found it very interesting to have the opportunity to learn all about the history behind each emblem used to emblazon a coat-of-arms. Each bespoke coat-of-arms can take up to eight weeks from receipt of the client's artwork to the completion of the project. Prices are subject to the size of the flag required and complexity of design.

Heraldry is the art of producing and recording coats of arms. It has had a great influence on flags, creating new kinds of flags, and laying down ground rules for their design and use. Anyone who has a coat of arms can also use heraldic flags. Traditionally these are the long standard, the rectangular banner, the badge-flag and the pennon. A coat of arms consists of the following items: a shield, which can contain symbols relevant the the history or background of the bearer's family; supporters on either side of the shield; and a helmet with a wreath, mantling, and a crest on to of the shield. There may also be a scroll and a motto. Arms, and the flags that go with them, are granted to one person only, and may not be used by anyone else. Do coats of arms belong to surnames? No, there is no such thing as a 'coat of arms for a surname'. Many people of the same surname will often be entitled to completely different coats of arms, and many of that surname will be entitled to no coat of arms. Coats of arms belong to individuals. For any person to have a right to a coat of arms they must either have had it granted to them or be descended in the legitimate male line from a person to whom arms were granted or confirmed in the past. 
What are the Pantone number for the colours used in heraldry? There are no fixed shades for heraldic colours. If the official description of a coat of arms gives its tinctures as Gules (red), Azure (blue) and Argent (white or silver) then, as long as the blue is not too light and the red not too orange, purple or pink, it is up to the artist to decide which particular shades they think are appropriate. 
What is a crest? It is a popular misconception that the word 'crest' describes a whole coat of arms or any heraldic device. It does not. A crest is a specific part of a full achievement of arms: the three-dimensional object placed on top of the helm. 
Can the College of Arms tell me what my clan badge is? No, The first point to note is that the apparently quite widespread, but new, belief, is quite erroneous. Only those of Scottish descent can be associated with a clan in any way. The clan system is an entirely Scottish phenomenon, and consists of a few groups of families centred on old and historically prominent families, with other associated families (some of the same name as the principal lineage, but many not). To count as a clan, with a chief, these groups need to be recognized as such by the chief Scottish herald, the Lord Lyon King of Arms. This leads on to the second point, which is that it is Lord Lyon, and not the English College of Arms, who has authority and responsibility over matters relating to clans.